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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Celeste Vanduren

August 1, 2025

5  out of  5
rating by Celeste Vanduren
"DeeDra Was very helpful and tentative to my needs. She took the time to listen to what I was needing and was very professional .I would recommend her to my friends and family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carisa Johnson-Boyd

July 31, 2025

5  out of  5
rating by Carisa Johnson-Boyd
"The experience with switching agents has been exceptional. I appreciate the quick responses. Deedra has been easy to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hope Pruitt

July 31, 2025

5  out of  5
rating by Hope Pruitt
"I was very unhappy with my previous insurance company. They were always going up on price. and never would callel me back when I would reach out to them. My insurance is lower now with this company and they are always there to answer any questions I may have. Thank you Arther Wells-State Farm Insurance Company."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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O Spikes

July 31, 2025

5  out of  5
rating by O Spikes
"I’ve been with Arther Wells - State Farm Insurance Agency for years, and DeeDra Billings has consistently provided outstanding service. She’s always professional, helpful, and quick to respond whenever I have questions or need assistance. It’s clear she genuinely cares about her clients. I highly recommend DeeDra to anyone looking for reliable and friendly support with their insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Timeria Mccullough

July 11, 2025

5  out of  5
rating by Timeria Mccullough
"Arther was so helpful and really worked with me on getting coverage. I am a first time buyer and driver , so the search was hard , but she made it easy for me, I would most definitely recommend her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tammy Shawn

May 2, 2025

5  out of  5
rating by Tammy Shawn
"State Farm is a great company to have insurance with. I have been with them for years and I just recently got homeowners insurance, they gave me a really good discount on my car insurance because I have a bundle. The employees at Arthur Wells State Farm are friendly and knowledgeable."
We responded:
"Thank you so very much for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re definitely here to help! Thanks Again! DeeDra, Tonya & Arther "
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Tasha Neal

March 18, 2025

5  out of  5
rating by Tasha Neal
"Our experience with Arther Wells insurance is hands down 5 star! The customer service(Dee), was absolutely amazing! Arther’s staff treats you like family, and not a customer/client. Please go and see Ms. Arther for all of your insurance needs!!!"
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Roosevelt Birdsong

February 6, 2025

5  out of  5
rating by Roosevelt Birdsong
"Arther Wells State Farm Insurance Agency is top notch! Especially Deedra Billings, as she is superb in delivering the best customer service. If you're looking for honesty, pleasantry, AND good rates, then this is the agent for you."
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MR V

December 4, 2024

5  out of  5
rating by MR V
"Mrs. DeeDra has been very helpful in getting my Life Insurance policy together. She came highly recommended from someone close. If you ever need an agent, Mrs DeeDra is the one"
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r m

October 29, 2024

5  out of  5
rating by r m
"Great Customer service! DeeDra is a sweet heart! Very patient, caring ,& professional! Very knowledgeable about each and every service available. I would definitely recommend for any type of insurance !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daphne Reed

October 10, 2024

5  out of  5
rating by Daphne Reed
"Staff very professional and trustworthy...Deedra is awesome..courteous and alway available to assist without any hesitation....very knowledgeable"
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SCI

October 4, 2024

5  out of  5
rating by SCI
"DEEDRA I BILLINGS is the best person I have done business with over the phone in many years. She should get a pay raise since I kept the lady on the phone for over an hour. She is 11 out of 10 !!!"
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Justin Wakefield

August 1, 2024

5  out of  5
rating by Justin Wakefield
"DeeDra is my agent. She is kind, patient and quick to respond. I am net new business, but can tell she really cares. I look forward to working with her this year and years to come."
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Lisa Griffin

May 3, 2023

5  out of  5
rating by Lisa Griffin
"Great place to get insurance from the agent Deedra Billings I highly recommend her, Arthur Wells has a great staff Deedra was very on top of everything I needed to know plus more. I love you ladies, keep up the great work."
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Timetha Flowers

January 19, 2023

5  out of  5
rating by Timetha Flowers
"I highly recommend everyone that is considering getting insurance to call this team. Deedra Billings was awesome! Deedra was very pleasant and assiduous with explaining my policy. She follows up to make sure everything is still going well. For all of your insurance needs, Deedra is the perfect agent! Thank you Deedra!!"
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Yolanda Smith

April 16, 2022

5  out of  5
rating by Yolanda Smith
"DeeDra Billings is the best agent. She checks on me to make sure we have what we need. I didn't have any life insurance outside of my job which is very necessary in these times. She got me an affordable plan. Let me not forget about her handsome dog. We love them both💜💜"
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Dorothy williams

February 8, 2021

5  out of  5
rating by Dorothy williams
"There when you need them. Friendly and professional. No long wait."
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Goddess Queen44

July 22, 2018

5  out of  5
rating by Goddess Queen44
"I love their team"